Life Insurance Claims: Process, FAQs & Download Claim Forms

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OUR PHILOSOPHY

We believe that all rightful claims should be promptly and efficiently settled. We promise our customers a fair and objective claims assessment. We assure continuous customer support during the payout process.

99.20%

Claim Settlement Ratio for Individual Business

We have settled 99.20%* of claims received for individual business and 99.53%* for the group business for FY 2023-24. ^*Please visit IRDAI website www.irdai.gov.in for further details.

23 Yrs

Present since 2001

Access to customers across 16500 locations through bancassurance partners.

How does our claim work?

Claim
Process

We’ve made securing your future super easy.
Apply for claims with fewer hassles!

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Simplified
Process

Want to apply for a claim in a jiffy? We’ve
got a very straightforward process for you.

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How our customers feel about us

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PNB MetLife's service is faster than other companies and my work was done quickly. The claim process was easy and I didn’t face any difficulty.

Arunsingh Vinodsingh Digava

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Call us at:

1800-425-6969 Our toll-free number within India

Write to us:

For Claim Related Queries:

[email protected]

For Grievance Redressal:

[email protected]

Grievance Redressal

Courier us:

PNB MetLife India Insurance Company Limited, 1st Floor, Techniplex-1, Techniplex Complex, Off Veer Savarkar Flyover, Goregaon (West), Mumbai

Branch Locator

Disclaimer

As your trusted life insurance partner, PNB MetLife covers COVID-19 claims. In the event of a death claim, please submit a signed claim form mentioning the policy number, a brief description of the insured event, and all other mandatory claim documents to the email addresses provided below. You may write to us at [email protected] or [email protected]. For death claim intimation or any queries, you can also call us at 1800-425-6969 (for customers calling from within India only), Monday to Saturday, between 10:00 am and 7:00 pm.

PNB MetLife Insurance, amongst the trusted Life Insurance companies in India, aims to provide a wide range of Life Insurance products that suits the needs of an individual at every stage of his life. Life Insurance Plans range from Term Life Insurance Plans, Term Plan, Protection Plans, Long Term Savings Plans , Retirement Plans & Child Education Plan.

Your loved ones can live life to its fullest